Coaching to Fit Your Needs
Juran Coaches Are Trusted by Many Organizations
Our team of experts can start small and grow exponentially by transferring knowledge to your organization. Educating your workforce on how to institutionalize improvements is vital to your success and to changing your culture.
In order to change, your team needs to believe they can change, and with our support you will achieve this. Our coaches walk with you through a series of interactive workshops and projects that allow you to see the impact of our work and prove the effectiveness of our methodology. We offer various services within our performance roadmap, each of which can be customized for your unit and team.
We Live and Breath Excellence
Our team has years of experience and has traveled over 22.5 million miles to work with our clients in person. We always go the extra mile for you.
Dr. Joseph A. DeFeo is widely regarded as one of the foremost authorities on transformational change and breakthrough quality management worldwide. With a wealth of experience, he has served as a trusted advisor to business leaders, guiding them in enhancing sales, reducing costs, and elevating the customer experience through the implementation of performance excellence programs. These encompass a range of methodologies such as Business Process Management, Lean, Six Sigma, and Strategic Quality Management. Notably, Dr. DeFeo is the esteemed author of the 7th Edition of the Juran Quality Handbook: The Guide to Performance Excellence, as well as Juran’s Quality Essentials for Leaders. His overarching mission is to enlighten business leaders about the pivotal role of superior quality products and services in driving business success, surpassing many other strategic approaches. A dynamic and engaging speaker, Dr. DeFeo is frequently invited to share his insights at conferences worldwide, having presented in 45 countries as of 2023.
Michael Stamp serves as Vice President at Juran. In this capacity, he serves as our Data Expert and Leads our Lean Six Sigma Certification Programs. Mr. Stamp has over 25 years of experience. Michael is an outstanding change agent who can identify opportunities, and provide strategic and tactical business solutions. He is an expert on Process Improvement, Operational Streamlining, Data Science, Special Project Management, Training & Coaching, Cost Reduction, Multi-Site Operations, Quality Control/Assurance, Policy & Procedure Development, Leadership Development & Culture Transformation and Statistics.
We can help put your organization on the path to success
If you are looking to push your organization beyond its limits, Juran will work with your team to create your own performance roadmap that best fits your needs. You can expect to achieve tangible return on investment, long-term culture change, and a highly skilled workforce. We offer all of the following initiatives, and more.
Creating a culture that is committed to continuous improvement
An effective management system enables stable and robust internal processes, a quick adaptation to new customer and stakeholder demands, and links the value stream from vision to delivery.
We accomplish this via:
- The Juran Excellence System
A comprehensive system that goes beyond a traditional quality system. - Adaptive Learning & Development
Which equips every employee with the skills to identify, diagnose, and remedy their recurring problems.
