Today, the term “quality control” often means quality control and compliance. The goal is to comply with critical-to-quality requirements and…
Design Thinking in Practice
What is Design Thinking? Design thinking is the cognitive, strategic and practical process behind the development and improvement of products,…
More About the Juran Trilogy
What is the Juran Trilogy? The Juran Trilogy, also called Quality Management Trilogy, was presented by Dr. Joseph M. Juran…
Introduction to Continuous Improvement
When looking to define Continuous Improvement, one will find that it is used in multiple ways to describe multiple methods.…
How to Construct a Pareto Diagram
Pareto diagrams are not hard to construct. With a calculator, graph paper, and a sharp pencil (or even better, a…
Pareto Principle (80/20 Rule) & Pareto Analysis Guide
What is the Pareto Principle (80/20 Rule)? The Pareto Principle, also known as the 80/20 Rule, The Law of the…
New Webinar Series from Dr. Joseph A. DeFeo
Starting this month, our CEO Dr. Joseph A. DeFeo will be presenting a series of seven webinars that explore the…
Statistical Process Control and Quality Improvement
What is Statistical Process Control? The control process detects and takes action on sporadic quality problems; the improvement process identifies and takes…
