What is Lean? Lean is a process improvement methodology, typically based on the Toyota Production System, that seeks to minimize waste,…
Improvements Take Too Long!
“Our improvements take too long!” This is the mantra of many executives I have met, of every employee I have…
How the Project by Project Approach Transformed a Hospital System
A look at what Sinai Hospital System’s Loren Chandler had to say about their transformation… If you tuned in with…
Assuring Elections Quality
By Thomas Pyzdek and Joseph A. DeFeo The views expressed in this White Paper are solely those of the authors.…
Quality Control & Quality Assurance – What Is the Difference?
It is often assumed that quality control and quality assurance are one and the same thing—however, while both are an…
Develop People, Design Culture, and Deliver Results
Continuous improvement might sound like a simple concept but it can be hard to pin down, not least because different…
Design of Experiments – An Essential Tool for Quality Improvement
In order to stand out from the competition, businesses have little choice but to constantly redesign their products, or develop…
The History of Quality Management System
It’s easy to think of the concept of quality management as strictly a modern-day phenomenon. In fact, some of the…
Lean Six Sigma in Healthcare
In many countries, people are living longer while the birthrate is either stagnant or falling. In the U.S., the 2018…